Responsibilities

Whilst we take great care in representing properties registered with our service as accurately as possible, because of the variation in business arrangements with individual properties, we cannot accept liability for any act, neglect or fault on the part of the property owner, or for loss, damage, expense, accident or inconvenience whether to property or person as a consequence services provided by property owners or operators.

Guests are reminded that they are responsible for the security of their belongings.

Please ensure your accommodation premises are secure when not occupied.

Guests will be held responsible for breakages, damages and losses incurred during their stay.

For your own protection and safety when using wood fires, please exercise special care and ensure that they are left in a safe condition when unattended or when leaving premises.

Upon vacating premises, please make sure all heating, electric blankets, appliances, burners and lights are turned OFF and doors and windows secured.

Please Note:

Most properties registered with our service are smoke and animal free, please see individual properties for details.

We at Queenscliff & Point Lonsdale Accommodation want to make your stay with us as enjoyable as possible, and we assure you that we will be working hard to do this. However, you will appreciate that to do this, and to also maintain the standards of the properties for you and for future guests, we have to have some guidelines. These are based upon accepted industry practice, and normal careful use of the property to avoid damage.

IT IS MOST IMPORTANT THAT THE NUMBER OF GUESTS STAYING IN THE PROPERTY IS AS PER YOUR BOOKING REQUEST

This is an occupational health and safety issue relating to fire safety issues. All properties are different, and some have special instructions to allow you to operate the utilities and services or for safety reasons. These are in the manual provided in the property, please make yourself aware of these instructions. Instruction books for appliances in the properties are located in the kitchen drawers in all properties.

Thank you for your assistance. For further information regarding this policy, please contact us for further clarification.

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